Moniker API Program And How To Get “In”.

Moniker.com has been one of the funkiest domain registars I have ever dealt with. First off, from day one – I faced like a 5-6 day response window for my support tickets. Back in those days, Monte used to hangout at the forums & an instant PM got him on the horn or got my account manager right on my needs.

After following some feedback & threads, after the domain acquisition of OverSee.net taking over Moniker, it’s been a real down hill battle. Their support is worse & god forbid you happen to ask about their “secret” API program.

They will begin by saying.. “sure, no problem”. Followed by please wait.. Then about 1-2 months later, you can expect the regular response.. No sorry, the API is not available at this time – sorry.

You would think a company WANTS to make money and register bulk domains. But nope, not in this case. You’re out of luck & just wasted a ton of time.

I’ve boiled it down to these requirements to get into their API program:

1. You already have quality domains at Moniker.
2. You bring in the Volume in purchases before asking for API accesss.
3. You know someone who works there or have an old contact you can email.

Other than that, forget about even asking for moniker’s API to add your IP to the whitelist. I know that JerseyGirl does a great job & extinguishes the flames across the forums, but that is one registry that needs to get it together. It’s not that hard to do & your payback would ten fold if you listen to your customers for better support & API access to the average Domainer that promises to hit the API @ 1 domain per second (as outlined in the rules).